We are here to help and support anyone who has been affected by crime, no matter when it happened, where it happened and regardless of whether it was reported to the police.

We are a free & confidential service and our friendly team will be able to offer you practical or emotional support to help you move forward with your life. This includes helping to explain your rights.

Professional Services can refer people to us using the link below to the Professional Referral form.

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self referralsThree people supporting each other

Self Referrals

If you would like support from the Victim Care and Advice Service, then please complete the Self-Referral form. Once you have submitted that form, we will contact you within 3 working days.

professional referrals

Professional Referrals

If you would like to refer someone into the Victim Care and Advice Service, then please complete the Professional Referral form.

Frequently asked questions

Help With Reporting

Do you tell the police everything we discuss?

We promise that all information you provide to us ‐ verbally or in writing ‐ will be kept confidential within the Victim Care and Advice Service. This information will not be shared externally unless you expressly instruct us to do so or unless we are required to under law.

We will take our time to establish the best way to communicate with you; for example, which email address, phone number or other contact method you want us to use. We will take any other steps that you need us to take to protect your privacy

Help With Reporting

I don’t want to report this to police, can I still get support?

Yes, you can still receive our support

Victim Support

I work Mon-Fri 9am-5pm. Can I be offered support outside of these hours?

We can make arrangements to support you at a time that is convenient to you.


If I have been a victim of crime do I have to report that crime to the police?

You are not legally bound to report your crime to the police however, investigating crimes, catching criminals and protecting the community is the police’s main job, but they also help victims and witnesses of crime.

Even if you do not report a crime as the victim, someone who saw what happened might do, so it’s likely that you will have to talk to police after a crime.


Is there a cost to the service?

There is no cost, the service is free and confidential

Any Questions

If you have any questions about our services please do not hesitate to contact us

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